Daily operations

Practical guides for the work behind the desk.

Checkouts, returns and holds

A service desk workflow and a short set of scenarios to rehearse.

Patron accounts and staff access

Plan account categories, essential data and permissions for real staff roles.

Orders, budgets and acquisitions

Map the route from a purchase decision to a received library item.

Journals and serial subscriptions

Prepare publication patterns, receiving routines and missing issue checks.

Useful reports and reliable counts

Define the question first, then validate the result against familiar examples.