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Wiki source code of Troubleshooting BibOS

Version 1.1 by BibOS Admin on 2026/11/14 19:03
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1 Find missing drafts, understand sign-in and get a useful problem report ready.
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3 {{toc/}}
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5 {{id name="missing-plan"/}}
6 == My library plan is missing ==
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8 Check that you are using the same browser profile and domain where you saved the plan. Private browsing, another device or cleared browser data can mean a different or empty local store. Signing in does not restore drafts.
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10 Keep an exported JSON copy as a reference. Avoid clearing browser storage while investigating a missing plan.
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12 {{id name="save-failed"/}}
13 == My changes will not save ==
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15 A storage error means the browser could not write local data. Check browser storage permissions and available space. Export the workspace before closing the page if existing plans are still visible.
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17 {{id name="sign-in"/}}
18 == Sign-in takes me to Graph ==
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20 This is expected. BibOS uses the existing Dobriy account flow on graph.dobriy.ai. After signing in, you return to your BibOS workspace. Local drafts remain specific to the domain where they were created.
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22 {{id name="report-problem"/}}
23 == Prepare a useful problem report ==
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25 1. Note the page address, browser and device.
26 1. Describe what you expected and the exact steps that led to the issue.
27 1. Copy any visible error text. Remove personal data from examples.
28 1. Send the details to bibos@dobriy.ai. For a Koha installation, also include its version and contact your hosting provider.
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30 == Related guides ==
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32 * [[Getting started with BibOS>>doc:Guides.start.bibos-preview.WebHome]]
33 * [[Planning a move to Koha>>doc:Guides.setup.migration.WebHome]]